StitelNet CRM is web-based CRM software built over LAMP/WAMP architecture and mainly for small and medium businesses. StitelNet CRM leverages the benefits of adding more value to the end users by providing many enterprise features, such as Sales Force Automation, Help Desk, Desk, Products, Vendors, Price Books, Sales Quotes, Orders, Invoices, Reports & Dashboards, Security Management, RSS, Product Customization, and others. StitelNet CRM provides essential business productivity enhancement utilities for Microsoft¢ç Outlook¢ç, Mozilla/Thunderbird E-mail client, Microsoft¢ç Word¢ç and Customer Self Service Portal. These add-ons enhance the user experience with StitelNet CRM.

CRM Features

Sales Force Automation
StitelNet CRM provides Lead Management, Opportunity Management, Account & Contact Management, Reports & Dashboards specifically useful for your organization's sales team. You can also use other sales force automation-related modules, such as Activity Management (including Calendaring), Product Management, Inventory Management, File Attachments, and others.

Customer Support & Services
StitelNet CRM provides Ticket Management, Knowledge Base, E-mail Notifications specifically useful for your organization's customer support team. You can also use other customer support-related modules, such as Activity Management (including Calendaring), Contact Management, Product Management, File Attachments, and others.

Marketing Automation
StitelNet CRM provides Lead Management, Mailing Lists, E-mail/Mail Merge templates, Product Management, specifically useful for your organization's marketing team. You can also use other marketing-related modules, such as Activity Management (including Calendaring), Contact Management, File Attachments, and others.

Inventory Management
StitelNet CRM provides Products, Price Books, Vendors, Quotes, Purchase Orders, Sales Orders, and Invoices specifically useful for integrating your organization's sales, inventory, and accounting processes and enhance the sales effectiveness. You can also use other related features, such as Activity Management (including Calendaring), Account & Contact Management, Opportunity Management, File Attachments, and others.

Microsoft Outlook Integration
Enterprise-grade business productivity enhancement add-on, StitelNet Outlook Plug-in for Microsoft¢ç Outlook¢ç users enhances the user experience by reducing the unnecessary duplication of work while communicating with customers.

Microsoft Office Integration
Enterprise-grade business productivity enhancement add-on, StitelNet Office Plug-in for Microsoft¢ç Word¢ç users enhances the user experience with StitelNet CRM by reducing the unnecessary duplication of work while creating form letters, address labels, envelopes, or catalogs.

Customer Self Service Portal
The StitelNet Customer Portal add-on extends the power of StitelNet CRM to your corporate Web site and streamline customer support & service processes. Using StitelNet Customer Portal you can integrate your corporate Web site with your overall CRM strategy. With StitelNet Customer Portal you can provide round-the-clock self-service capability to your customers so they can get solutions as quickly as possible and reduce the expenditure on your customer service centers.

Full Feature List
The StitelNet CRM provides a complete integration between pre-sales, post-sales, procurement, fulfillment, and other business processes within your organization.